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Welcome to thinq mac Careers.

All potential employees are encouraged to review all job postings to gain insight before applying to any position. Knowing the background of the company and how we work is highly recommended during the application process, and can be analyzed by visiting the main website.

Repair Admin - Reception
Full Time
(1 available)


thinq mac is looking for one full-time repair administrator. No technical experience is necessary for this position. Training will be provided on the job with use of training modules. Please use the application submission form, by following the button at the end of this page. You will be replied to with an application for employment form if we like your resume!

Job Description:
  • Main point of customer contact
  • Responsible for store email, web chat, and leads
  • Responsible for inventory control
  • Repair Administrators also take on the role of Retail Associates when necessary

    Requirements:
  • Familiarity with OS X and iOS
  • At least high school graduate
  • Experience with quality customer service
  • Highly organized, meticulous, quick switching between tasks while still keeping focus
  • Calm, confident, and fun!

    Recommended:
  • College graduate
  • Familiarity with Windows OS, Google Apps, and Android OS

    Optional:
  • Experience with resolving OS X technical issues, including hardware, software, and networking
  • Technician - Repairs
    Full Time
    (1 available)


    thinq mac is looking looking for full-time Apple iOS and Mac OS X technicians. Some technical experience is highly recommended. Training will be provided on the job with use of training modules. Please use the application submission form, by following the button at the end of this page. You will be replied to with an application for employment form if we like your resume!

    Job Description:
  • Repairing iPhones - screens, cables and buttons - full teardown of all models
  • Repairing iPads - digitizers, LCDs, buttons, etc - full teardown of all models
  • Repairing iPod Touches - screens only
  • Full knowledge of OS X, including terminal, built in utilities, diagnosing and triaging procedure
  • Full knowledge of various iOS-related tasks. Will need to use OS X for several of these tasks, such as data recovery. Working knowledge of iOS 5, 6, and 7
  • Additional administrative work will be a part of day-to-day activity, such as keeping the ticket list clean and up to date as well as customer notes complete after every job
  • Repairing iMacs, MacBooks (base, Air, Pro), Mac minis, Mac Pros - full tear downs of all models
  • Full knowledge of various software procedures based on client needs

    Requirements:
  • High school diploma
  • Experience with quality customer service
  • Familiarity with Windows OS, Google Apps, and Android OS
  • Experience with resolving OS X technical issues, including hardware, software, and networking
  • Calm, confident, and fun!

    Recommended:
  • College diploma
  • Experience with disassembling iOS devices, including iPhones, iPads, and iPod Touches

  • Engineer - IT Consulting
    Full Time
    (currently unavailable)


    thinq mac is looking for full-time OS X and networking consultants. Some technical experience is highly recommended. Training will be provided on the job with use of training modules. Please use the application submission form, by following the button at the end of this page. You will be replied to with an application for employment form if we like your resume!

    Job Description:
  • Full knowledge of OS X, including terminal, built in utilities, diagnosing and triaging procedure
  • Full working knowledge of network architecture and network deployment and design
  • Full knowledge of various iOS-related tasks. Will need to use OS X for several of these tasks, such as data recovery. Working knowledge of iOS 5, 6, and 7
  • Additional administrative work will be a part of day-to-day activity, such as keeping the ticket list clean and up to date as well as customer notes complete after every job
  • Full knowledge of various software procedures based on client needs

    Requirements:
  • High school graduate
  • Experience with quality customer service
  • Experience with resolving OS X technical issues, including hardware, software, and networking
  • Additional administrative work will be a part of day-to-day activity, such as keeping the ticket list clean and up to date as well as customer notes complete after every job
  • Engineers will be required to perform some tasks of technicians during downtime
  • Calm, confident, and fun!

    Recommended:
  • College graduate
  • Guru - Technology Education
    Full Time
    (currently unavailable)


    thinq mac is looking for a full-time educator. No technical experience is necessary for this position. Specific education will be provided on the job with use of specialized training modules. Educational experience is a must. If you have experience as an educator, please use the application submission form, by following the button at the end of this page. You will be replied to with an application for employment form if we like your resume!

    Job Description:
  • Educating customers on OS X
  • Educating customers on iOS
  • Educating customers on creativity apps
  • Educating customers on many various other software platforms, both cloud-based and client-based
  • Full knowledge of various OS X tasks and interface
  • Full knowledge of various iOS-related tasks. Will need to use OS X for several of these tasks, such as data recovery. Working knowledge of iOS 6, and 7
  • Additional administrative work will be a part of day-to-day activity, such as keeping customer notes complete after every session
  • Familiarity with iMacs, MacBooks (base, Air, Pro), Mac minis, Mac Pros
  • Full working knowledge of various software procedures based on client needs

    Requirements:
  • Familiarity with OS X and iOS
  • College graduate
  • Experienced educator
  • Willingness to learn, and willingness to learn always-evolving technology
  • Calm, confident, and fun!

    Recommended:
  • Experience with quality customer service

  • Retail Associate
    Part Time
    (currently unavailable)


    thinq mac is looking for part-time retail associates. No technical experience is necessary for this position. Training will be provided on the job with use of training modules. Please use the application submission form, by following the button at the end of this page. You will be replied to with an application for employment form if we like your resume!

    Job Description:
  • Responsible for representing the brand
  • Keeping customers involved during on-the-spot iPhone repairs
  • Keeping customers fully informed on all relevant products
  • Keeping yourself fully informed on all products and services that thinq mac offers

    Requirements:
  • Familiarity with OS X and iOS
  • Experience with quality customer service
  • Calm, confident, and fun!

    Recommended:
  • High school student
  • Familiarity with most common technology accessories and how they work (i.e. Bluetooth devices, cases, speakers, etc.)

    Optional:
  • Experience with resolving OS X technical issues, including hardware, software, and networking

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